Shipping Policy
Shipping Policy – Glintelle™
Last Updated: [05/02/2025]
Thank you for shopping with Glintelle™! We want your experience to be smooth, and we’ve created this shipping policy to provide you with all the information you need about the delivery of your orders.
Processing Time
- All orders are processed within 1-3 business days after your payment is confirmed.
- Orders are not processed on weekends or public holidays.
- You will receive a shipping confirmation email once your order has been dispatched, with tracking information if available.
Delivery Time
- Delivery time is estimated at 5-10 business days from the date your order is shipped.
- Shipping delays may occasionally occur due to factors beyond our control, such as weather or carrier issues.
Order Tracking
Once your order has been dispatched, you will receive an email with tracking details. You can track your order directly on the carrier's website.
Address Accuracy
Please ensure that your shipping address is entered accurately during checkout. Glintelle™ is not responsible for any delays or issues caused by incorrect or incomplete addresses.
Lost or Damaged Items
If your order is lost or damaged during shipping, please contact our customer support team at support@glintelle.com within 7 days of receiving your order. We will help resolve the issue by either sending a replacement or processing a refund.
Shipping Delays
While we strive to ensure your order arrives on time, shipping delays can occasionally occur due to factors beyond our control, such as extreme weather, holidays, or issues with the carrier. We will notify you of any significant delays.
Contact Us
If you have any questions or need further assistance regarding shipping, please don’t hesitate to contact us at support@glintelle.com. We’re happy to assist you!