FAQ
Frequently Asked Questions (FAQ)
Welcome to the Glintelle™ FAQ page! Here, we've answered some of the most common questions about our products, shipping, and policies. If you need more information, feel free to reach out to us!
1. What is Glintelle™?
Glintelle™ is your go-to destination for premium beauty tools designed to simplify your self-care routine. From luxurious heatless curlers to gentle facial cleaners, we aim to bring high-quality, effective, and easy-to-use beauty products to your doorstep.
2. How do I place an order?
Placing an order is super easy! Simply browse through our collection, select the products you love, add them to your cart, and proceed to checkout. We accept all major credit cards and PayPal for your convenience.
3. Do you offer free shipping?
Yes! We offer free shipping on all orders over $50 within the United States. For orders under $50, a small shipping fee will be applied at checkout.
4. How long will it take for my order to arrive?
Orders are typically processed within 1–2 business days. Standard shipping can take anywhere between 5–7 business days. You’ll receive a tracking number as soon as your order ships, so you can keep an eye on your Glintelle™ goodies!
5. Do you ship internationally?
At the moment, we only offer shipping within the United States. However, we are working hard to expand and hope to offer international shipping soon. Stay tuned!
6. What is your return policy?
We want you to love your Glintelle™ products! If you're not completely satisfied, you can return most items within 30 days of receipt for a full refund. Please note that the product must be unused and in its original packaging. For more details, visit our Returns & Exchanges page.
7. Are your products safe for sensitive skin?
Absolutely! Our products are designed with gentle care in mind. We prioritize using skin-friendly materials and hypoallergenic components to ensure that all our beauty tools are safe for sensitive skin. If you have any specific concerns, feel free to contact our customer support team!
8. How do I care for my Glintelle™ products?
To keep your products in top condition, we recommend following the care instructions that come with each item. For example, clean your facial brush after each use, and store your heatless curlers in a cool, dry place to maintain their shape. If you need more tips, check our Product Care section.
9. Do you offer gift cards?
Yes! We offer Glintelle™ gift cards for the beauty lover in your life. You can choose from a variety of amounts, and they can be used on any product on our store. Perfect for birthdays, holidays, or just because!
10. How can I contact customer support?
Our team is always here to help! You can reach us via email at support@glintelle.com or through our Contact Us page. We aim to respond to all inquiries within 24–48 hours.